POS Services

We provide businesses with reliable and secure Point of Sale (POS) services that enable you to accept card payments effortlessly, whether in-store or on the go. 

Our advanced POS terminals support credit, debit, contactless payments and digital payments such as Apple Pay and Samsung Pay, ensuring a seamless checkout experience for your customers. 

We also offer comprehensive payment processing solutions, including transaction reporting, fraud protection and integration with your accounting system for smooth business operations. 

With our POS services, you can streamline payments and focus on growing your business with confidence.

Features and Benefits

Acceptance of all major networks

Including Debit card (mada), GCC Net, VISA, MASTERCARD, MAESTRO, American Express, and digital wallets

Use the latest POS technology

Access to the latest models and best POS technology in the market

Terminal maintenance and provision of supplies

24/7 availability for maintenance and customer service via our toll-free number 920003112

Fast delivery

You can receive your POS device within two business days

Minimize your cash management burden

Enabling you to manage your payments, refunds, and reporting efficiently, without the burden of handling actual cash.

Soft POS

Use our Software Point of Sale, which enables Android 11 or higher smartphones and tablets that supports NFC technology to function as payment terminals with the highest security standards, eliminating the need for dedicated hardware

POS financing

Eligible customer can finance their business via our POS financing program

POS Terminal Operations Guide

Purchase Transaction

A purchase transaction is the process through which a specific amount is deducted from the customer’s account when buying a product or service using an electronic payment card via the Point of Sale (POS) terminal.  

Purchase Steps  

1. From the main screen, select "Purchase".
2. Enter the transaction amount (in Riyals and Halalas) and verify it before proceeding.
3. Present the customer’s card using one of the following methods:
   1. Insert the card into the chip reader.
   2. Use card contactless payment feature (mada Atheer).
   3. Use digital wallets via mobile phone, such as Apple Pay or Samsung Pay.
4. The device will prompt the customer to enter their PIN code, if required.
5. Upon verification and approval from the issuing bank, a transaction receipt will be printed.
6. The receipt is handed to the customer, and an additional copy may be printed if needed.

Daily Reconciliation

Reconciliation is the process of collecting all financial transactions processed through the POS terminal during the day and sending them to Bank AlJazira for accounting procedures and transferring the amounts to the merchant’s account.

Objectives of Settlement

• Ensure accurate recording of all financial transactions.
• Verify that the total sales match accounting records.
• Close the business day in an organized manner.

Steps to Perform Settlement  

1. From the main menu, select "Merchant Operations".
2. Enter the merchant’s PIN.
3. Select the "Settlement" option.
4. Wait for the process to complete and for the settlement receipt to be printed.

Contents of the Printed Report

• Number of transactions by type.
• Total value and volume of transactions.
• Date and time.

Printer Paper and Maintenance Request

This procedure ensures the availability of printer paper rolls for the POS terminal to avoid interruptions during daily transactions and allows for maintenance requests in case of malfunctions or errors.

Indicators That Paper Needs Replacing

• A warning message appears on the screen indicating paper is out.
• Receipts are printed partially or with faded text.
• The printer stops working unexpectedly.

Steps to Replace the Paper Roll

1. Open the printer cover.
2. Remove the consumed paper roll.
3. Insert a new paper roll and ensure the end of the paper extends outward.
4. Close the cover securely.
5. Perform a test print to ensure the device is ready.

To Request New Printer Paper

1. From the main menu, select "Merchant Operations".
2. Enter the merchant’s PIN.
3. Select "Paper Request".

You can also contact Aljazira Bank Merchant Support at 920003112 to request new paper rolls or submit maintenance requests.